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Counseling questions?
We’ve got answers.

  • Can I just try it out first?
    While we recommend attending at least a few sessions before determining if counseling is beneficial, you are always free to stop treatment at any time, even after one session.
  • I‘ve never tried therapy before. What can I expect?
    Please see our “How We Work” page for details on our approach and other helpful information for those who are new to counseling.
  • Do you take insurance?
    Many of our counselors are in-network with most major insurance companies. You can inquire directly with your insurance provider, or reach out to us to discuss specifics.
  • What if I don’t like my counselor?
    Our intake process is designed to ensure that you and your counselor are a good fit. However, if the relationship isn’t working to your satisfaction, you are always free to seek treatment with a different counselor—with us or in another practice, should you choose. We are happy to provide referrals or work to get you scheduled with another provider.
  • Do you do virtual or phone appointments?
    We offer virtual sessions through our online portal. Click here to access the therapy portal.
  • What are the counseling rooms like?
    Our counseling rooms are comfortable spaces where you and your counselor will be able to talk openly in private.
  • Will my parents know what I tell my counselor? Will I be able to learn what my child tells their counselor?
    Children ages 13 and older have the legal right to prevent disclosure of information discussed during counseling sessions. Children under the age of 13 do not have this right, and parents/guardians can access the information—however, we strongly recommend that parents/guardians agree not to access this information without the consent of their child. Exceptions apply if the safety of the child or others is at risk, or if a court orders the release of information.
  • Will my spouse know what I tell my counselor?
    No—unless you decide to include your spouse or we are legally required to disclose information, such as when the safety of others could be at risk. More information about confidentiality can be found here.
  • How much does it cost?
    The out-of-pocket fee for our services is $160 per session, which typically run 50-55 minutes. In certain circumstances we offer a reduced fee or sliding scale. The fee for services provided by one of our intern level therapists is $70 per session.
  • What if I need to cancel my appointment?
    We understand things come up that may necessitate a change to your scheduled appointment. We ask for at least 24 hours’ notice to avoid a $80 cancellation fee. In the event of emergency, please contact us as soon as possible.
  • Will anyone know I’m in counseling?
    Other than you, our office, and potentially your insurance company, nobody needs to know you are meeting with a counselor unless you decide to tell them. With some exceptions (learn more here), what you discuss—and even the fact that you are in counseling—is completely confidential.
  • What if my spouse/child/family doesn’t want counseling?
    You can only control what you can control, and that largely means you can only control you. If your spouse and/or family members do not want to participate in counseling, pushing the issue too strongly—or trying to force them into it—is unlikely to lead to positive outcomes. We recommend working with a counselor on your own to start; in time, your progress might lead to new conversations with those who were resistant to counseling before.
  • What conditions/issues do you treat?
    We help clients work through a wide variety of issues, from addiction and anxiety to stress and self-esteem. Please click here for more detail on common issues for individuals, families, couples, and children/teens.
  • What if I don’t want to do what my counselor says?
    We do not tell our clients what to do. Our role is to listen, learn, and then provide tools and recommendations that our clients can use—if they want—to help address the challenges they face. You are never required to follow their guidance, although you may not achieve the results you seek. (If you feel you are receiving poor guidance, we recommend addressing it with your counselor or seeking a different practitioner.)
  • How will I know when to stop treatment?
    You can stop treatment whenever you like, of course. But ideally, the stopping point will become apparent naturally—when you feel you have addressed the specific challenge or challenges you were facing, that you are better equipped to manage issues in the future, etc. Your counselor can help you make this determination, and will not recommend continuing treatment unless they feel it would be beneficial to your continued well-being.
  • How often will I meet with my counselor?
    You can meet with your counselor as often as needed (based on scheduling availability). Some clients have weekly sessions, while others prefer or require different intervals between appointments.
  • How many sessions will my treatment take?
    This depends on the challenges/issues you wish to address and the progress you make over the course of treatment. Just as we cannot guarantee any specific outcome, we also cannot know for certain the amount of time it will take to achieve the results you desire. However, the duration of your treatment is completely up to you—if you no longer want to continue seeing your counselor, the decision is yours.
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