Question 1

How much does it cost?

Accepted Answer

The out-of-pocket fee for our services is $160 per session, which typically run 50-55 minutes. In certain circumstances we offer a reduced fee or sliding scale. The fee for services provided by one of our intern level therapists is $70 per session.

Question 2

Do you take insurance?

Accepted Answer

Many of our counselors are in-network with most major insurance companies. You can inquire directly with your insurance provider, or reach out to us to discuss specifics.

Question 3

How many sessions will my treatment take?

Accepted Answer

This depends on the challenges/issues you wish to address and the progress you make over the course of treatment. Just as we cannot guarantee any specific outcome, we also cannot know for certain the amount of time it will take to achieve the results you desire. However, the duration of your treatment is completely up to you—if you no longer want to continue seeing your counselor, the decision is yours.

Question 4

How often will I meet with my counselor?

Accepted Answer

You can meet with your counselor as often as needed (based on scheduling availability). Some clients have weekly sessions, while others prefer or require different intervals between appointments.

Question 5

I‘ve never tried therapy before. What can I expect?

Accepted Answer

Please see our “How We Work” page for details on our approach and other helpful information for those who are new to counseling.

Question 6

Can I just try it out first?

Accepted Answer

While we recommend attending at least a few sessions before determining if counseling is beneficial, you are always free to stop treatment at any time, even after one session.

Question 7

Will anyone know I’m in counseling?

Accepted Answer

Other than you, our office, and potentially your insurance company, nobody needs to know you are meeting with a counselor unless you decide to tell them. With some exceptions (learn more here), what you discuss—and even the fact that you are in counseling—is completely confidential.

Question 8

Will my parents know what I tell my counselor? Will I be able to learn what my child tells their counselor?

Accepted Answer

Children ages 13 and older have the legal right to prevent disclosure of information discussed during counseling sessions. Children under the age of 13 do not have this right, and parents/guardians can access the information—however, we strongly recommend that parents/guardians agree not to access this information without the consent of their child. Exceptions apply if the safety of the child or others is at risk, or if a court orders the release of information.

Question 9

Will my spouse know what I tell my counselor?

Accepted Answer

No—unless you decide to include your spouse or we are legally required to disclose information, such as when the safety of others could be at risk. More information about confidentiality can be found here.

Question 10

What conditions/issues do you treat?

Accepted Answer

We help clients work through a wide variety of issues, from addiction and anxiety to stress and self-esteem. Please click here for more detail on common issues for individuals, families, couples, and children/teens.

Question 11

What if I don’t like my counselor?

Accepted Answer

Our intake process is designed to ensure that you and your counselor are a good fit. However, if the relationship isn’t working to your satisfaction, you are always free to seek treatment with a different counselor—with us or in another practice, should you choose. We are happy to provide referrals or work to get you scheduled with another provider.

Question 12

What if I don’t want to do what my counselor says?

Accepted Answer

We do not tell our clients what to do. Our role is to listen, learn, and then provide tools and recommendations that our clients can use—if they want—to help address the challenges they face. You are never required to follow their guidance, although you may not achieve the results you seek. (If you feel you are receiving poor guidance, we recommend addressing it with your counselor or seeking a different practitioner.)

Question 13

What if I need to cancel my appointment?

Accepted Answer

We understand things come up that may necessitate a change to your scheduled appointment. We ask for at least 24 hours’ notice to avoid a $80 cancellation fee. In the event of emergency, please contact us as soon as possible.

Question 14

How will I know when to stop treatment?

Accepted Answer

You can stop treatment whenever you like, of course. But ideally, the stopping point will become apparent naturally—when you feel you have addressed the specific challenge or challenges you were facing, that you are better equipped to manage issues in the future, etc. Your counselor can help you make this determination, and will not recommend continuing treatment unless they feel it would be beneficial to your continued well-being.

Question 15

What if my spouse/child/family doesn’t want counseling?

Accepted Answer

You can only control what you can control, and that largely means you can only control you. If your spouse and/or family members do not want to participate in counseling, pushing the issue too strongly—or trying to force them into it—is unlikely to lead to positive outcomes. We recommend working with a counselor on your own to start; in time, your progress might lead to new conversations with those who were resistant to counseling before.

Question 16

Do you do virtual or phone appointments?

Accepted Answer

We offer virtual sessions through our online portal. Click here to access the therapy portal.

Question 17

What are the counseling rooms like?

Accepted Answer

Our counseling rooms are comfortable spaces where you and your counselor will be able to talk openly in private.

Counseling questions?
We’ve got answers.

Frequently asked questions

How much does it cost?

Do you take insurance?

How many sessions will my treatment take?

How often will I meet with my counselor?

I‘ve never tried therapy before. What can I expect?

Can I just try it out first?

Will anyone know I’m in counseling?

Will my parents know what I tell my counselor? Will I be able to learn what my child tells their counselor?

Will my spouse know what I tell my counselor?

What conditions/issues do you treat?

What if I don’t like my counselor?

What if I don’t want to do what my counselor says?

What if I need to cancel my appointment?

How will I know when to stop treatment?

What if my spouse/child/family doesn’t want counseling?

Do you do virtual or phone appointments?

What are the counseling rooms like?

Counseling questions? We’ve got answers.

Frequently asked questions

How much does it cost?

Do you take insurance?

How many sessions will my treatment take?

How often will I meet with my counselor?

I‘ve never tried therapy before. What can I expect?

Can I just try it out first?

Will anyone know I’m in counseling?

Will my parents know what I tell my counselor? Will I be able to learn what my child tells their counselor?

Will my spouse know what I tell my counselor?

What conditions/issues do you treat?

What if I don’t like my counselor?

What if I don’t want to do what my counselor says?

What if I need to cancel my appointment?

How will I know when to stop treatment?

What if my spouse/child/family doesn’t want counseling?

Do you do virtual or phone appointments?

What are the counseling rooms like?

Counseling questions?
We’ve got answers.